Knowledge Management Practices in the Context of Supply Chain Integration: The Canadian Experience

multiple upheavals, companies must rely on their knowledge and not their products to remain competitive (Hamel, 2001). Moreover, this knowledge may be found outside the company (Dyer and Singh, 1998; Zack, 2003). It may therefore be shared through business relationships developed within the supply chain (Gold et al., 2001; Mak and Ramaprasad, 2003). This situation raises various management challenges and highlights the need to rely on judicious business relationships to maintain the competitiveness of the company and, at the same time, to carry out a thorough analysis of the knowledge exchanged to prevent its devaluation.